Ellie Southern
Job title: Human Resources Generalist
Department: Human Resources
Years with the company: 6
- Intern: 2016-2019
- Entry-Level HR Advisor: 2019-2020
- HR Generalist: 2022-present
In our nation’s current political climate, volunteering has taught me that as humans we are far more alike than we are different. When we serve others united, we accomplish great things that impact generations to come.
In a world where we rarely see anything being accomplished “collectively,” Northeast Tennessee goes against the grain. I truly believe our Kingsport Mill is located in the compassionate heart of America. Not only can you see it, but you can feel it.
Describe your community activities.
I have been involved with PEAK (Professionals Engaged in Advancing Kingsport) since 2021 and I currently serve as the Young Professionals co-chair. I joined the Kingsport Chamber of Commerce’s Leadership Kingsport program in 2023 and graduated from the class in 2024. I also became a member-at-large on the United Way of Greater Kingsport Board in 2024.
What motivated you to get involved?
While the Kingsport Mill was idled, I worked as an HR director for our local YMCA. The Y taught me the concept of servant leadership — fostering a sense of community and social responsibility.
What are some memorable experiences or moments from your community involvement?
I realized I would make volunteering a lifelong activity when I spent time with kids in subsidized housing. A little girl asked me, “Will you color with me?” I said, “Of course! I would love to.” We colored, chatted about school and what she was learning in class.
When we were done coloring, she looked up at me and said, “Thank you for coloring with me. I love you.” She took her bag of food and hygiene products and walked out of the community center. She was so tiny the plastic bag dragged on the ground behind her as she walked.
I thought two things: I pray the bag makes it back home with her and was shocked that just the act of coloring made her feel loved. I have no idea what she faces on a day-to-day basis. However, that day I was confident she was fed, received hygiene needs and felt valued.
What skills or knowledge from your job have you been able to apply to your community work?
In HR, it’s essential to possess emotional intelligence, empathy, strategic/critical thinking, conflict resolution and the ability to actively listen to others. For organizations that rely on volunteers, I feel it is my civic duty to provide my expertise in those key competencies to better our region.
How has your community involvement impacted you personally and professionally?
I was born and raised in the great state of Tennessee, which was founded in 1796 and has been referred to as the Volunteer State since 1812. Anyone who was born and raised here or who has relocated to Tennessee understands our deeply rooted value of volunteerism.
It is in our blood to give a helping hand to those in need and advocate for those who cannot advocate for themselves. The soft skills you obtain from giving back directly flow into your business-making decisions. Most things in life are not black and white. We often have to operate in the gray.
How do you believe your involvement has impacted the community or the individuals you work with?
When our employees engage in volunteerism, I can feel the employee morale rising in the room. The spirit of volunteerism has an immediate, positive effect on our company culture.
What advice would you give to someone interested in getting involved in their community?
My advice would be to look through the lens of “I don’t have to, but I get to.” If we take a moment to acknowledge our privilege, volunteer, vote, mentor others and participate in employment, gratitude becomes the natural posture of our hearts.
Does your company encourage employees to be involved in the community? Why?
Our mill manager, Troy Wilson, is heavily involved in our local community and supports my community efforts. Having leadership’s support encourages me to find ways Domtar can partner with local organizations.