News

Domtar’s Randy Adams Receives Pulp and Paper Safety Association’s Highest Honor

DeWayne Bone (left), senior safety director of Domtar’s paper and packaging business unit, presents Randy Adams (right), health and safety manager at Domtar’s Kingsport Mill, with the Pulp and Paper Safety Association’s Distinguished Service Award.  KINGSPORT, Tenn. —...

Domtar Corporation Announces Partnership with U.S. Army PaYS Program

FORT MILL, South Carolina – June 12, 2024 – Domtar Corporation, a Paper Excellence Group company, on Wednesday announced it has joined the U.S. Army’s PaYS (Partnership for Your Success) program -- a strategic partnership between the Army and a cross section of...

Domtar Hosts ETSU Engineering Students for Kingsport Mill Tour

Engineering students from East Tennessee State University and Domtar team members during the recent tour of the Kingsport Mill. KINGSPORT, Tenn. — First-year engineering students from East Tennessee State University explored future career possibilities during a recent...

FAQs

Domtar Packaging Kingsport frequently asked questions

What is the odor I smell near the mill?

The odor you smell is a result of the decomposition of wood fibers and organic matter in our effluent treatment system that originates in the recycled paper used to make our products. While the odor can sometimes be unpleasant, it is harmless to the environment and community. The decomposition of organic matter takes time for materials to naturally break down. At 23 acres, our effluent treatment process is its own ecosystem. 

What is hydrogen sulfide, and should I be concerned about levels?

Hydrogen sulfide (H2S) occurs naturally and is produced when bacteria break down organic material where oxygen is limited such as in a swamp or wetland. It is easily detected as the smell of “rotten eggs.”  Just because you smell it does not mean it is harmful to you. While it can be unpleasant, the levels at the mill site — including our wastewater treatment facility — are safe for our employees and contractors as well as the community nearby.

What is the mill doing to mitigate the odor issues?

The mill has installed a system to help block and minimize odor around our wastewater treatment pond. Additionally, supplemental chemical oxidants are being added to the wastewater to improve the efficiency of the decomposition process and minimize odor. We are also currently evaluating what additional engineering solutions may be available.

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